Monday, December 7, 2015

Blog 7: The Importance of Knowing Your Audience

One of the most important aspects of marketing is knowing who your target market is, so for this blog post I wanted to spend some time discussing the various ways in which a company uses this knowledge to their benefit in order to sell the optimum amount of products.

Earlier on in the semester we learned about the basic definition of target market, which was defined as one or more specific groups of potential customers toward which an organization directs its marketing program. Identifying who your target market is and tailoring your marketing efforts towards them is thus essential for a company, because otherwise their marketing program could be reaching the wrong group of individuals entirely- or possibly none at all.

This past week we learned about distribution channels in class. You may be wondering how target market would fit in here, however it most certainly does! Knowing who your audience is is incredibly useful throughout the entire life cycle of a product, but especially at the level of distribution. This is because marketers need to be aware of something called density, which is the number of stores in a geographic area that sell to your target market. By knowing which particular amount of density the company is working with, marketing efforts can be best matched to the various types of target market coverage.


In our textbook we learned that there are three different types of target market coverage. The first is called intensive distribution. Intensive distribution means that a firm tires to place its products and services in as many outlets as possible. This type of distribution is mainly used for convenience products or services, because these are the types of products that are desired by copious amounts of consumers and target markets.

The second form of target market coverage we learned about was exclusive distribution. All exclusive distribution means is that one retailer in a specified geographic area carries the firm’s products. As you can see, exclusive distribution is the exact opposite of intensive distribution. Exclusive distribution is mainly used for specialty products or services and retailers favor it for a few different reasons favor it. The first reason being a limitation for competition. If there is only one business that is distributing a specialty good in a particular area, all the customers who want this product have no other choice but to shop at their store. Another reason why businesses may prefer exclusive distribution is because it provides a point of difference for them. Point of differences are very important in all industries, especially retailing, because it lets your customers know what is different about their products and why they should buy them over any others.

The third form of target market coverage we learned about was called selective distribution. Selective distribution is a form that lies somewhere in between the two other forms of distribution. This is because it occurs when a firm selects a few retailers in a specific geographic area to carry its products. Selective distribution is thus the most common form of distribution intensity because it provides a firm with the benefits from both exclusive distribution and intensive distribution.

I hope that this post helps clarify the reason why being aware of your target market is very important for a firm. It not only helps you customize your marketing campaign to the right viewer, but it even helps you know where you should be selling your actual products at the distribution level.

That’s all for now,


-XOXO M

Sources:

Marketing, 12th Edition Roger Kerin, Steven Hartley, William Rudelius. McGraw-Hill: New York, 2015

http://www.vpasp.com/blog/How-Identify-Your-Ecommerce-Target-Market/

http://www.slideshare.net/phanquoccuong/sales-and-distribution-management-11306715

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